Window Warehouse Mt Gravatt
Window Warehouse was established in 1989. The Winn family have owned and operated the business since 1998 and are proud to be servicing the local area.
With over 80% of our business being returning customers, we aim to make your experience with us a pleasant one, so we will see you again in the future.
Window Warehouse Mt Gravatt is the trading name for Winnfam Pty Ltd.
Personal Service
At Window Warehouse we want to provide you with a pleasant experience of purchasing from our range of products. We pride ourselves on being informative and thorough at every stage of the process, from the information on this website, to completion of your order. Our effort is for customers to understand the options available to them and hope that the website, our showroom, brochures, and staff recommendations will all enable you to make a more informed decision about your home improvement project.
We Offer
- supply only or professional installation of your products
- prompt, friendly and informative customer service
- assistance to get the information about your products so you can make a great choice for your project
Authorised Dealer
We are an Authorised Dealer for Breezway Louvres and INVISI-GARD. The general public can only purchase these products through Authorised Dealers.
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Suppliers
We provide quality products from the following suppliers, at competitive prices.
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Membership
We are a member of National Security Screen Association Queensland (NSSAQ) and the Australian Glass & Window Association.
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Our Team
Michael has owned and operated Window Warehouse since 1998. Having a hospitality background, Michael is passionate about making the experience for the customer as seamless as possible in all dealings. Michael is very technically minded, has great attention to detail and plays a very active role in the day to day operations of the business.
Monique plays a supporting role from systems to admin to sales support. With her background in manufacturing and management in the window industry, she brings a broad skill set to Window Warehouse.
Mark is our Estimator for the Southside (selected) area. He will come to your house to measure up for replacement windows and doors or screen installations. Mark is a very personable character, and has been with Window Warehouse since 2009 but has over 30 years experience in the window industry.
Andy joined Window Warehouse in 2015 and is currently co-ordinating our installation team/orders. Andy is a qualified glazier with a background in the residential window industry. He has recently completed the AGWA Intermediate Fenestration Diploma. Andy has an extensive product knowledge and is great with installation advice.
Danielle started at Window Warehouse in 2017. With a background in the building industry, over 4 years experience in our Sales Team and co-ordinating our Installation Team, she has an immense knowledge base regarding our products and all aspects of the business. With her amazing attention to detail, Danielle is now focused on job processes, scheduling and accounts but you still may talk to her from time to time when she helps out in Customer Service.
Casey is part of our Sales Team. He joined us in 2019 with a great customer service background. Casey has previously undertaken some studies in architecture/drafting so he is familiar with the building industry. He has completed the AGWA Intermediate Fenestration Diploma so is very knowledgeable on the technical aspects of the window industry.
Jasper joined us early in 2020. Jasper has plenty of window experience from working at Jason Windows in WA. He plays an active and important role in our Showroom quoting and Customer enquiries, and will be one of the first people you speak to on the phone or will see when coming onto our showroom.
Tyler is the newest member of our office team joining us in 2022. Tyler has a wonderful customer service background and he plays an active and important role in our Showroom quoting and Customer enquiries. Tyler will be one of the first people you speak to on the phone or will see when coming onto our showroom.
The Workshop Team take a lot of pride in making our screen products to a high standard. The team also help out with some of the heavy work for our installations as well as deliveries of stock products or screens from our premises in Mount Gravatt.
Troy has been installing windows, doors and screens for Window Warehouse since 2012. Troy is a contractor who also has his own handyman company, therefore bringing many skills to the installation side of the business. We receive many wonderful comments about Troy from our installation customers – you can view these on our Testimonials Page.
Our Happy Customers
“It has been a great pleasure to do business with your company, because you have highly professional staff, who do excellent work. All the best.“
“We had Window Warehouse replace four old screen doors and install a new window, a task that proved to be quite challenging and required innovative solutions. We were particularly impressed with Mark’s experience, professionalism and tenacity in sorting out some complex problems in installing new security doors into old frames. He was always respectful, helpful and determined to make sure that the we were completely satisfied with the job. We are delighted with the quality of these renovations and the added security provided. Five stars!“
James and Christine from Holland Park West, 8th August 2017“I have just had my new doors and windows installed by Mark and James from Window Warehouse in Mt Gravatt, and could not be happier with the service and professionalism shown every step of the way, from the initial contact and prompt attendance by Mark to sort out my needs with extremely good advice, to measuring up and prompt return of a quote which happily was within my budget. I required a phelora of doors and windows, including Bi-Fold, Stacker, Louvres, Awning windows and traditional sliding windows and I was not disappointed, far from it. Both Mark and James and the quality of their workmanship far exceeded my expectations with the work being completed within 4 days, all rubbish removed and no extra touch-ups required bar a little painting.
I would recommend this Company to anyone comtemplating replacement of windows or doors or installation into a new home.
Nothing was too much trouble, service, quality of product and the workmanship was exceptional.“
“Thank you for making this an easy and stress free experience from start till completion. Couldn’t recommend a better company to deal with. Thanks again!“
“This is the second time I have used Window Warehouse and once again the service has been outstanding. From the time I made the first call to the installation, every team member extended outstanding service. I highly recommend Window Warehouse.”
“Thanks to all at Window Warehouse for an excellent job. From the first contact everyone was a pleasure to deal with – even when we changed the colour! The result is excellent and we would be happy to recommend you to others.“
Mark and Nina from Carindale, 27th February 2018“The guys that installed the door were fantastic in every regard and we are delighted with the finished product. When the renovations are completed I will send you a picture that you may want to use in an advertisement and I will be more than happy to provide a strong endorsement. Again thanks from one very happy customer.“
“Thank you so much for your help with installation of the security doors. I’m very pleased with your speedy attention and professionalism and will not hesitate to recommend Window Warehouse to anyone I know who may need your services.“
“Just wanted to thank you and the team for providing such an excellent service. Staff were friendly and extremely competent, which made the whole process so easy, and stress free. Our new louvre window looks fantastic. We are saving up the money so we can have a louvre installed in our kitchen as well, and look forward to doing business with you again in the future.“
“We are very pleased with the look of the windows. Prompt courteous service by the guys and very well done. Thanks again.”
“The boys did a wonderful job installing the windows and screens and they look wonderful. They change the whole look of the hall.“
“We are very happy with the screens, installation and conduct of your employees. It was very much a pleasure doing business with Window Warehouse.“
“My new doors were fitted today and I am very pleased. The quality is exceptional and the fitters were very thorough and did a wonderful job. Thank you for the great service.“
“I must thank you and the company for your great work. I’m very happy with the way your company gets the quotes back to me quickly plus the after sales service is fantastic.“